Since December 2021, the company Gaudium Serhs S.L. which is part of the SERHS Food Division, has been the company awarded the comprehensive kitchen service, operation of the cafeteria and vending machines, as well as other food products of the Cotxeres Comprehensive Health Center (CISC), located in Cotxeres de Borbó of Barcelona.
It is a center with 209 spots for long stays, polyvalent medium stays and sub-acute care. The Day Hospital has 50 beds. SERHS had already provided this service before between 2011 and 2015. New products and service improvements have been incorporated, both in number of diets and in quality, following current healthy and sustainable times.
The feeding system will be based on the evolution of the cold line following the SINC (Security Innovation & Nutrition for Catering by Serhs). It is the only comprehensive management model for health catering where food safety is 100% guaranteed. With more than 10 years of experience in the implementation of the SINC solution in hospital centers, without errors in the management of more than 2,000,000 meals served. They highlight as fundamental aspects individual satisfaction, each patient a unique diet, regularity and variety in food, sustainability in management together with maximum hygiene and food safety.
SERHS Food is the fist and only collective catering company in Spain, in the High Performance Kitchen, certified in the FSSC 22000 v5 standard and which also has ISO 9001:2015 on quality and ISO 22,000:2018 on food safety.
VALORAFOOD consists of an operational group coordinated by the Foodservice Cluster that continues the work carried out by the Llotja de Futurs project. The participants of this operating group are IRTA, RADI S.L, SERHS FOOD, GUSTOS MERITEM and PESCADOS PUIGNAU.
The VALORAFOOD project aims to get to know the fishing and industrial sector of fish processing. Its focus is to identify the real surpluses that fish processing companies have and to design guidelines to revalue the surpluses in the form of new products previously agreed upon. All this is carried out through meetings, visits, focus groups and immersive workshops, among others.
However, before focusing efforts on the development of innovative products with a high nutritional value, it is necessary to know several challenges that are currently unknown to most:
- The quantification of the surpluses of the species to be valued.
- The quantification of the volumes, regularity, and specialization of the different species to be revalued.
- The productive design of the different products to be valued according to the selected species: formula, processing, storage, etc.
- Characteristics that the product should have to be used with Pulse Combustion Dryer technology or others.
- Technical and economic feasibility of the designed products.
Fresh prawn carpaccio, fish burgers, fish sausages, sauces, blue crab powder, pâtés and dry products for instant soups, are some examples of valued products that the consortium has.
Regarding the creation of the new products, these will not only be intended for commercial catering, but also for schools, hospitals, and residences, where there will also be an improvement in nutritional value to prepare dishes for patients with dysphagia and other related diseases.
Innovation is the basis of this project, which seeks to promote the sector with useful, low-emission products that guarantee sustainable development of the coast, as well as increased competitiveness and diversification of the sector.
Within the framework of this operating group, we see an opportunity to create a HUB of knowledge and transformation of surpluses with by-products by other consortia and help the sustainability of certain low-productivity groups.
For more details about the project, you can access here.
During the month of November 2021, SERHS Food was awarded with the new work canteen service, cafeteria and vending service in the facilities of the System of Medical Emergencies (S.E.M.) of the Generalitat of Catalonia. The company has been managing this service since February 2016.
The SEM’s mission is to provide health services 24/365 in order to respond to emergency situations and pre-hospital emergencies, as well as to provide information and health advice, both in ordinary and extraordinary situations. Within the framework of the Department of Health, its objective is to provide a close, proactive, excellent and efficient information, orientation and healthcare service that obtains the satisfaction of the people who live in and visit Catalonia.
This new award has led to the introduction of a significant number of improvements both at the level of spaces, signage, such as the different vending machines, new and more sustainable, personalized, as well as the introduction of healthier, quiality and local products. Premium service is provided for the 400 daily users based on the criteria of the Mediterranean Diet, also contemplating different aspects of specific diets. It highlights the availability of daily vegetarian menus throughout the year. As a novelty, there is also a new solution for catering called Take Eat Easy, based on a dispensing machine (24/365) of fifth-range cooked dishes, specially designed for the workplace. It presents a high rotation of recipes and novelties, dietary control, time savings and maximum food safety and prevention as basic characteristics of the more than 30 recipes, complete unique fishes, offered in the center (veggie, traditional, gourmet). It has also been consolidated as a nutritional support for medical emergency contingencies.
SERHS Food is the first and only collective catering company in Spain, in the High Performance Kitchen, certified in the FSSC 22000 v5 standard and which also has ISO 9001:2015 on quality and ISO 22.000:2018 on food safety.
The Maresme private Foundation for people with intellectual disabilities, a non-profit social initiative entity that promotes and encourages social inclusion, and SERHS Food, a company that offers the whole management of food service in collective catering, have signed an agreement to carry out professional internships in the Incorpora program that “La Caixa” promotes.
The objective is to achieve the improvement of the employability of people who are at risk or situation of social exclusion having as basic axes the following:
– Design of the actions based on the business demand of the territory.
– Find the implication of the company throughout the process.
– Empower the person and develop the transversal competences as a differential element for the improvement of their employability.
– Non-labor internships in the company and training.
– Networking of entities.
Thus, SERHS Food has incorporated -during the month of September- 3 people that will be part of the human team of the company in the High-Performance Kitchen in Mataró, 2 people and another person in the cafeteria-restaurant of the Blanes Hospital. Each one will carry out 80 hours of internships that should serve to learn new ways of working, and at the same time collaborate with the service that is developed in these centers.
Both entities have agreed to support the design and preparation of training actions that are adapted to the specific needs of each person and the company, and that allow a greater effectiveness in the non-labor internships, giving a practical and real vision of the activity. For this reason, a welcome session was held “in situ” by all those involved with a presentation and visit to the center, discussing the different job options and in which a great empathy and motivation of the employees was shown.
The Maresme Foundation was established on November 28, 1994, continuing the work begun in 1966 by the Maresme Association for people with mental disabilities. The mission of the Foundation is to promote and enforce the rights of people with intellectual disabilities, make them visible to society, claim and encourage their active participation and accompany them in their vital process of adaptation, growth, and social inclusion.
SERHS Food has a history of more than 40 years in the collective catering sector, focused on schools, hospitals, health centers, companies, and other spaces. It is made up of a workforce of 2,000 workers who manage 30,000 meals a day. It is the first and only company in Spain certified in the maximum FSSC22000 food safety standard.
Since the start of the food service of the Arnau de Vilanova de Lleida hospital complex in 2018, SERHS Food has maintained a close relationship with different local suppliers in the area and especially with the Special Work Center (CET) El Pla.
It is a non-profit entity, which belongs to the Hermano Benito Menni Foundation, promoted by the Hospitaller Order of San Juan de Dios Spain. In 1994, the El Pla Special Work Center was created, located in the province of Lleida, in the town of Almacelles. It offers stable and quality work to people at risk of exclusion.
Specifically, SERHS Food buys fresh products for its garden (fruits and vegetables) and 5th range products (salads and vacuumed-packed carrots). They stand out for their quality and maximum proximity. In the CET the Pla are specialists in handling, sale and daily distribution.
The 5th range products have stricter sanitary requirements than those of the same products without handling. For this reason, rigorous quality and food safety controls are followed throughout the process. Consuming a fresh-cut product is the fastest and healthiest way to eat fresh vegetables. Currently, the fresh cut area is one of the areas that generates the most jobs in the El Pla Special Work Center. They have the ISO 22000 international food quality certification.
They also perform other services apart from packaging, such as cleaning, gardening or Christmas packages with social values. Also, SERHS Food manages the food services of the San Juan de Dios Tierras de Lleida center since January 2020.
Take eat easy is a Serhs Food brand that acts as a line specialized in corporate catering. It presents a new catering solution for the new era. It is a new concept of restaurant space, tasty-close-sustainable, for the day-to-day of companies or other centers. Flexible and adaptable to each necessity, opened 24 hours and 7 days a week, in which more than 30 cooked 5th-range dishes are offered, specially designed for the workplace, as well as other healthy products.
Through a vending machine with refrigerated products a wide range of cooked dishes is available, structured in different levels of very competitive prices, and in very complete individual servings, of quality, ready to eat. It is enough to heat them in the microwave (2-3 minutes) or in case of being cold, consume directly. Mediterranean diet recipes with a lot of variety, high rotation, balanced and without added preservatives, in a 100% recyclable tray. With the support of an APP the dishes can be selected (contactless) and enjoy of the advantages in prices, dynamic promotions, and more detailed information of each product.
A CAREFUL DIET AND NUTRITION
Health and work go hand by hand and are mutually influenced. It is very important to adapt the diet to the work activity, to better the resistance and reduce fatigue. Improves the well-being of the staff, helps a varied diet, reduces the time needed to eat and makes the schedule more flexible. Complement for homeworking, product also to consume “at home”. Safety and Covid free guarantee both in the elaboration as well as the consumption model. Each person has specific needs.
This catering concept is directed at offices, service companies, industrial companies, universities, schools, hospitals, residencies, camping, apartments, gas stations, collectivities, airports, train stations, subway, bus, among other centers.
- Company-center: added value to the workers. No investment from the company nor adapting to complex norms about kitchen space. Adapted to schedules. Workers pay directly. Hot food, varied, unique dishes, complete. Novelties and options to complement spaces.
- Users: quality cooked dishes. 24 hours / 365 days. High rotation of recipes and novelties. Dietary control-maximum food safety. Day-to-day food at competitive prices, between 3,50 €, the most traditional dishes, and 4,50 € the most Premium dishes. Great time saver (avoid tuppers) and maximum Covid-19 prevention avoiding common refrigerators and spaces.
SERHS Food through the Take eat easy brand offers services to companies, with all the quality, agility, efficiency and above all proximity, with high capacity to adapt to the needs of the services and the type of spaces, taking advantage of the experience of more than 40 years in management in all areas. This catering option has already begun to be implemented in June in different centers under management of the Division. SEHRS Food is the first and only collective catering company in Spain that is certified by the FSSC 22.000 norm that accredits maximum food safety.
More information at www.takeeateasy.es
It is about creating a platform to integrate the excess seasonal fish catching of the primary producer, km.0, directly for the social and commercial restaurateur. There is a project to develop a virtual market, a supply and demand forecasting platform based on variables and AI technology and Big Data.
The Lonja de Futuros Operative Group concludes with challenges, opportunities, and future projects: sardine pate, blue crab extract, shrimp powder, anchovy hummus and fish stock from Roses.
It is a project promoted by the Foodservice Cluster of Catalonia and RADI, Grup Arrusé, Cofradía de la Escala, IRTA and SERHS Food participate. Funded by EAFRD and DARP.
A solid group of companies coordinated by the Food service Cluster
On October 30, the Lonja de Futuros operating group, made up of companies from different fields of activity, complementary to each other, ended. RADI (food research and development of ingredients, especially powders), Grupo Arrusé (chain of Mediterranean cuisine restaurants), Cofradía de la Escala (pioneer throughout the State in intranet auctions), IRTA (Research Institute of the Government of Catalonia, attached to the Department of Agriculture, Livestock, Fisheries and Food), and SERHS Food (comprehensive food service for communities).
The main idea is to increase the participation and orientation towards the market of entities normally closed and circumscribed to the physical market of La Lonja, thus reaching an entire value chain such as that of Social and Commercial Catering thanks to the coordination and leadership of the foodservice Cluster of Catalonia. In addition, the project can continue to be developed in other areas: Promotion of technologies to optimize purchase and sale prices by seasonally adjusting the offer.
There are fundamental aspects of the project such as the integration of different markets to bring together and consolidate a global offer in a single marketplace, generate marketing opportunities for new products and services, as well as the promotion of the circular economy in the food sector.
The creation of this operating group, together with the diagnoses carried out and the proposed project ideas generated, should allow the integration of the fish supply in the collective and commercial catering directly from the primary producer, through a portfolio of ideas and projects applicable to the sector .
SERHS Food has an important dietetics department that follows the precepts of the Mediterranean diet when preparing menus, as well as the recommendations of the Catalan Public Health Agency, among other entities. The objective is to have balanced, healthy, sustainable menus designed for each type of user, offering the maximum guarantee of food safety.
The final result of the creation of the operating group has allowed:
- Improve knowledge of the sector by identifying good practices.
- Promote the identification of innovative projects and advanced solutions applicable to the Food Services sector using innovative technologies that allow promoting innovation projects in information management (Food Date and I.A.).
- Promote the creation of the local by-products that avoid food waste and enhance sustainability.
- The improvement of environmental management and performance.
- Reduction of waste, carbon footprints and reduction of food waste creating new by-products for the food industry.
Main challenges and opportunities identified:
- Adapt the objectives of the Task Force to the Covid crisis. Opportunities to further improve the hygiene and food safety of products.
- Difficulties to connect producer with transformer. Opportunity to propose a virtual fish market project through a program for the collection and analysis of data from Catalan fish markets in real time.
- Lack of communication between boxes and technological backwardness. Promote an operating group that works to integrate Catalan markets into a community that maintains constant communication and adapts to technological developments that allow a better quality of service and product and benefits both the producer and the consumer.
- Difficulties to include the primary sector in the foodservice value chain. Improve communication with this sector and plan to hold conferences dedicated to them to attract them and demonstrate how the reality of the foodservice value chain can be promoted if we incorporate them and we all benefit.
Summary list of identified projects:
The creation of a virtual platform for forecasting the supply with data averages. A market platform that matches supply with demand based on the variables that are defined can buy fish at current prices or at future prices.
A pilot test with blue crab extract was planned. As of November 9, IRTA will have a Pulse Combustion Dryer (device to dry any type of pasta) in its facilities, in which, due to the blue crab theme, it could go very well. It is a device that requires a minimum of 30 kilograms to produce the powder. The amount of powder varies depending on the amount of water in the product.
An operating group will be defined that works to integrate the Catalan markets into a community that maintains constant communication and adapts to technological innovations that allow better quality of service and product and benefits both the producer and the consumer.
A project will be promoted to create a blue crab meat extraction machinery replicating models such as those from Canada and Norway to make Catalonia a benchmark in this process. And, at the same time, that it can be used to reduce the carbon footprint (CO2).
Since the end of July, will manage Serhs Food eaters d’Aena workers at Barcelona Airport, the two bars that Aena has in Terminals 1 and 2 of the Airport El Prat.
Serhs Food, winner of the public that Aena missed half of this month, will provide for eight years, with two years renewable, making service menus, preparing meals and cafeteria to feed employees and staff authorized T1 and T2. In addition, the contract includes coverage of different outlets with 90 automatic vending machines distributed to these terminals.
The two spaces with a total area of approximately 1800 m2, where Serhs Food will offer a wide variety of products that allow us to adapt to different types of users, on a schedule that runs from 7 am to 17h. in the afternoon, completing the service with the wide range of vending machines and the innovative service supermarket, you will have access to all employees and authorized personnel. The supermarket will be installed in the dining room staff at Terminal 1 offer fresh and precooked, plus drinks and supplements, snacks, bread and pastries.
One of the core values that have stood out in the offer winning Serhs Food has been our ability to present a menu of quality entities adapt to the seasons, with different thematic content, products, dietary products and celiac menus without allergens, besides the possibility of half menu; and food type take away, to meet all needs. All menus are composed of a first to choose among three options; a second between three options with support; drinks, dessert and coffee bread.
Our values are focused on five areas that have been positively evaluated, such as our commitment to quality products, organic and local, to ensure making menus to encourage a healthy diet and nutritionally balanced, making menus daily basis , weekly, monthly and allow the user to ingest a regular diet is designed so global and comprehensive, so it considers the nutritional needs not in isolation but as a whole. We also have in mind as pillar of all our processes fully guarantee the quality and food safety
having different seals that guarantee our high professional level in this field. Aena also considert as a guarantee of success our specialized know-how and collectivities consolidated comprehensive restoration work to sectors such as health, the education, prisons are a clear sign of the high level of professionalism come, given the requirement that both food safety and nutritional quality required in these sectors. Finally emphasize that our ability to offer our products and our offer is very attractive for the user resulting in a high rate of end customers
satisfied that value as profitable economic or our offer.
Over the next four years the company Serhs Food Educa will be responsible for preparing and distributing daily menus 3,700 school children Terrassa, after winning the contest awarding the service school meals in public schools this population.
Serhs Food Educa manage 31 school canteens in Terrassa implanted hard Vallès Occidental, since it already has presence in other cities such as Sabadell. With the exception of a school where the food product will be offered Eudec, Serhs Food brand for its online shops of 5th range, 30 schools will have on-site food. Serhs Food contribute its experience with system planning and management, with the selection of the best raw materials, preparation of food, food service and monitoring that will find the right solution for every demand, ensuring required volume of daily meals with a standard of quality and good service at the best price in more than a foolproof system of food safety, control and balance of nutritional value, thanks to the quality department and dietary respectively.
Serhs Food has a very high involvement with the Catalan territory with a 95% penetration of its turnover. The vast majority of projects and investments are aimed at increasing the company or affect very positively in the induction of economy of the territory. In the case of Sun that is reflected in three very important aspects:
- On one hand, the contribution of social Serhs Food project with the contribution of 500 scholarships dining room daily .. Terrassa City Council allocated 880,000 euros in the budget to cover one hundred percent of the scholarships dining detected 1,600 children in the city with a lack of food, and Serhs food has been jointly committed to 500 of these scholarships cover daily ensuring that children who are destined to eat decently.
- Serhs Food takes this ambitious project with the collaboration of 400 workers, who are mostly natives of the town and nearby. Attention also enable an Office to the family town of Terrassa own work and manage more closely the needs arising from the implementation of the service at 31 schools.
- Finally, Serhs Food ensure that plant products used are local and have the certificate of sale or sale direct proximity proximity short circuit. Also ensure a considerable ratio of organic agricultural products used to have the certificate of the Catalan Council of Ecological Agricultural Production. And uy yogurt and dairy products in social enterprises.