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Since November 2025, SERHS Food has been collaborating with Too Good To Go to give a second life to surplus food generated in the hospital cafeterias where it manages catering services across Catalonia.
The initiative is part of its Corporate Social Responsibility strategy and also addresses the Law on the Prevention of Food Loss and Waste, which prioritizes the redistribution of food fit for consumption.
A Simple Solution with Real Impact
The process is simple: at the end of the cafeteria service, any surplus is offered through the Too Good To Go app as a “Surprise Bag” at one-third of its usual price. Users reserve it and pick it up directly from the hospital’s cafeteria.
Each saved pack helps reduce the environmental impact associated with food waste—CO₂ emissions, water consumption, and land use—in a context where nearly 40% of food produced globally is wasted.
Seven Hospital Centers Involved
The initiative is being implemented in seven hospitals in Catalonia where SERHS Food operates. These include centers managed directly by the company, such as Hospital Comarcal Sant Jaume de Calella, Hospital Comarcal de la Selva, Consorci Sociosanitari de Vilafranca and ICO Hospital Duran i Reynals.
Additionally, in collaboration with Clece through Joint Ventures (UTEs), surprise bags are offered at Hospital Verge de la Cinta in Tortosa, Hospital Universitari Joan XXIII in Tarragona, and Hospital Universitari de Bellvitge, extending the reach of the action to various municipalities across Catalonia.
Positive Reception Among Professionals, Families, and Neighbors
The first months of operation have exceeded expectations. App ratings are above 4.4 out of 5 at all centers, reflecting the quality of the packs and the efficiency of the service.
The primary audience remains as originally intended: healthcare professionals and family members or visitors of patients, who find this option to be a practical, affordable alternative aligned with sustainability values.
Naturally, local residents are also coming to collect the surprise bags. Although this participation was not initially anticipated, the response has been very positive: many take advantage of the opportunity on their way home, proving that the initiative transcends the hospital setting and adds value to the local community.
The most notable case is Hospital Verge de la Cinta in Tortosa, where the average rating remains at 4.9 out of 5 with a steady flow of local residents.
A Project with Social, Environmental, and Organizational Value
The collaboration delivers a triple impact:
- Social: Facilitating access to quality food at a reduced price in a particularly sensitive environment like a hospital.
- Environmental: Turning daily surplus into a concrete and measurable action against food waste.
- Organizational and Regulatory: Providing a practical tool to manage and certify the responsible redistribution of food in accordance with current legislation.
SERHS Food continues to promote this initiative with the goal of implementing it in all centers where it provides service.
